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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Candelaria

Victoria Candelaria

December 20, 2024

5  out of  5
rating by Victoria Candelaria
"Miss Kelsey was very helpful"
We responded:
"Thank you for your feedback! We're glad to hear that Kelsey was able to assist you. We appreciate your support and are here to help if you need anything else - Christie Kennett & Team"
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D.Carmen Ortiz

December 20, 2024

5  out of  5
rating by D.Carmen Ortiz
"Johanna Medina, thank you for the invaluable help you provided. You went above and beyond and I greatly appreciate you. Top customer service!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience and that my assistance made a difference for you. Your appreciation means a lot to us, and we strive to provide the best customer service possible. - Christie Kennett & Team"
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Robert Uemura

December 19, 2024

5  out of  5
rating by Robert Uemura
"Johanna Medina helped me figure out why my insurance rates hiked after an hour of talking with me on the phone. She has great communication, is very diligent and is extremely patient. Going through all of my policies was not easy or fast, and I truly thank her for taking the time to help me better understand."
We responded:
"Thank you for your feedback! We're so glad to hear that Johanna was able to help you understand your insurance rates. Her diligence and communication skills truly make a difference. We appreciate your kind words and will pass them on to her. If you need further assistance, don’t hesitate to reach out! - Christie Kennett & Team"
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mark seligman

December 18, 2024

5  out of  5
rating by mark seligman
"Very good customer service with Kelsey. Pleasant, patient and competent."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Kelsey provided you with very good customer service. Her pleasant demeanor, patience, and competence are qualities we value highly in our team. We appreciate your support and feedback! - Christie Kennett & Team"
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Jacob Debardelaben

December 17, 2024

5  out of  5
rating by Jacob Debardelaben
"Great experience. Kelsey was incredibly helpful and knowledgeable and informative, will definitely be recommending her to friends."
We responded:
"Thank you for your great feedback! We're so glad to hear that you had a positive experience with Kelsey. Her helpfulness and knowledge truly make a difference. We appreciate your recommendation and look forward to assisting you or your friends in the future! - Christie Kennett & Team"
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Savannah Anderson

December 17, 2024

5  out of  5
rating by Savannah Anderson
"Kelsey truly went ABOVE AND BEYOND for me. I had so many questions and she went out of her way to help me better understand everything. Helping me along the way through our entire call together. She was so kind, very professional and attentive. Will definitely be recommending my friends and family to give Kelsey a call!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Kelsey went above and beyond to assist you and that her kindness and professionalism made such a positive impact on your experience. Your recommendation means a lot to us, and we’re grateful for your trust in our team. - Christie Kennett & Team"
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John Roach

December 6, 2024

5  out of  5
rating by John Roach
"I renewed my daughter's San Francisco renter insurance policy in March 2024 and then in May she decided to move. I contacted Crystal Tu at the Kennett insurance agency to inquire about transferring the policy to the new address. The policy was non-transferable and Crystal informed me that a prorated refund check would be issued. When I received the refund, the check was made out to my daughter and her former roommates who were long gone. I live in Colorado and depositing this refund was near impossible with 3rd party, out of state implications. Crystal was instrumental in helping me get the check reissued in my name. It took 6 months but I finally received the refund. Crystal's amazing customer service made this possible. The personal and professional service Crystal provided was top notch. I highly recommend this agency for your insurance needs. John - Colorado"
We responded:
"Thank you for your feedback! We're glad to hear that Crystal Tu provided you with excellent service and was able to help resolve the refund issue. Your recommendation is greatly appreciated, and we're here to assist with any future insurance needs. Thank you for choosing the Kennett Insurance Agency! - Christie Kennett & Team!"
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Erin Langs

December 4, 2024

5  out of  5
rating by Erin Langs
"Joahanna Medina was responsive and helpful with my questions and frustration. Her efficiency and professionalism was much appreciated"
We responded:
"Thank you for your kind words! We're delighted to hear that Johanna Medina was able to assist you effectively and address your concerns. Her professionalism and responsiveness are truly valued. We appreciate your feedback and look forward to serving you again! - Christie Kennett & Team"
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Kyle Gudmunson

October 15, 2024

5  out of  5
rating by Kyle Gudmunson
"She spent time to explain what was going on in some incredible detail!"
We responded:
"Thank you so much for your fantastic 5-star review Kyle! We understand the importance of clarity and thoroughness, and we are delighted that we were able to meet your expectations. - Christie Kennett and Team"
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Michelle Watson

August 12, 2024

5  out of  5
rating by Michelle Watson
"Laranda Ford has been a huge help to us in getting us set up with California FAIR. She listens and understands our needs. Thank you!"
We responded:
"Thank you for taking the time to share your positive experience with Laranda. We are thrilled to hear that she was a huge help to you and listened and understood your needs effectively! --Christie Kennett & Team."
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Maura Nunez

March 14, 2024

5  out of  5
rating by Maura Nunez
"Perfect service!!! She was able to give me a better rate than other companies! LIFESAVER ❤️"
We responded:
"Thank you for the positive review! I'm glad we could help you find a better rate."
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rony sis

December 6, 2023

5  out of  5
rating by rony sis
"Wonderful customer service"
We responded:
"Hello Rony--we really appreciate your 5-star review! Thank you so much! --Your Christie Kennett State Farm Team"
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Nathan Jackson

December 1, 2023

5  out of  5
rating by Nathan Jackson
"Kelsey in the San Francisco office was tremendously helpful. She was thorough and listened to my concerns. Proud to say I am now insured with the best. Thank you!"
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Marianne L

August 21, 2023

5  out of  5
rating by Marianne L
"Christie and her team take care of the details when you move or transfer. Tenured team members + knowledgeable agent= win for her customers!"
We responded:
"Thank you so much for your positive review Marianne! We are always glad to help!"
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Tom Chester

June 13, 2023

5  out of  5
rating by Tom Chester
"Thanks for sharing great information to help our peers! Awesome examples and very helpful!"
We responded:
"THANK YOU for writing a review Tom--reach out any time! Always happy to help!"
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Theresa Mongelluzzo

February 1, 2023

5  out of  5
rating by Theresa Mongelluzzo
"Both Christie Kennett and Guillermo Gutierrez have been wonderful to work with over the years. They provide topnotch customer service. Christie is very warm, approachable and practical. She is so patient when walking you through the insurance process, and answering the questions you do not often think of! Guillermo has been very communicative and calming upon discussing a recent (small!) auto accident. Christie suggests different options to maximize the insurance experience. I am very grateful to work with Christie, Guillermo and their team!"
We responded:
"We are so grateful for you and your kind words Theresa! We are so happy we could help you navigate your auto claim. Being there when you need us the most is a responsibility we take seriously. THANK YOU for taking the time to recognize Guillermo's efforts and caring work. "
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Louis Cheregotis

December 9, 2022

5  out of  5
rating by Louis Cheregotis
"I have been working with Christie and her team for a few years now and they level of service and attention is amazing. Something you don’t see anymore. I have needed their help over a weekend and in the evening and they contacted me within minutes."
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Linda Vrabel

November 19, 2022

5  out of  5
rating by Linda Vrabel
"Christie is very helpful in choosing policies that maximize coverage and keep premiums affordable. We are very pleased with her assistance in the review of all our policies and coverages. She is very knowledgeable about the insurance business."
We responded:
"Thank you Linda! You are a pleasure to work with and we are always happy to help. We appreciate your positive review! "
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Eric Ponce

October 20, 2022

5  out of  5
rating by Eric Ponce
"Christie was very helpful sharing her knowledge and insight"
We responded:
"Really appreciate your 5-star review Eric!"
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Ellie Mills

October 20, 2022

5  out of  5
rating by Ellie Mills
"Christie is so helpful and such a great agent! If you need insurance, you need to call her and her team!!"
We responded:
"Thank you Ellie! We are more than glad to help, always!"
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Emma Allen

July 15, 2022

5  out of  5
rating by Emma Allen
"Such great service a True professional!!"
We responded:
"This means so much to me Emma--thank you so much!"
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E. Bn

March 28, 2022

5  out of  5
rating by E. Bn
"We had a bear tear into our car; broke the window and made a mess. Christie and her team quickly got us taken care of - they arranged for the car to be repaired quickly and efficiently. We were very pleased with the level of service, thanks Christie!"
We responded:
"Hello Erik--It warms our hearts to know we could be there for you to help you recover from the unexpected--and what an unexpected event that was! Thank you for sharing about your experience. We are so thankful and honored to have served your family's insurance needs for many years."
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Danielle R

March 15, 2022

5  out of  5
rating by Danielle R
"If you're looking for a great insurance and financial services agent look no further than Christie. She is not only very knowledgeable but she explains in a way to make you truly understand. Thank you!"
We responded:
"Hi Danielle--thanks so much for taking the take to write this review. We really appreciate it!"
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Anna Kim

March 10, 2022

5  out of  5
rating by Anna Kim
"Wonderful agent with wealth of experience and knowledge! Highly recommended!!"
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Angel McBride

March 10, 2022

5  out of  5
rating by Angel McBride
"Christie explains insurance very clearly and is a good neighbor! Give her a call today for a quote, you will be glad you did!"
We responded:
"Thank you Angel! We appreciate this so much!"